Members will not use unauthorized software or RAM cards in the MDC. All messages and e-mail in the CAD are subject to review and privacy should not be expected. Limited personal messages may be sent provided these are incidental, of short duration and conform to standards. Personal messages may be sent, but they must conform to standards. The MDC/CAD is for official use only and any system or e-mail messages that contain sexual, racial, degrading or suggestive remarks are prohibited. Members will comply with all laws and regulations regarding computer systems.
Mobile Data Computer (MDC) and Computer Assisted Dispatch System (CAD) (612.00) Periodically review and adjust response goals, as appropriate. Set and manage response goals for Priority 3 and 4 calls.Ģ. Operations Branch Chief’s Responsibilities:ġ. If response goals cannot be met, request assistance from a supervisor from another precinct.ĭ. When unable to monitor pending calls, he/she will notify BOEC so the dispatcher can ensure the response goals are met.ģ. Monitor their precinct call load to ensure response goals are met.Ģ. Respond to calls in a manner that provides the best possible service to the community and reflects response goals.ġ. If possible, self-dispatch on priority 3 calls within 30 minutes and priority 4 calls within 1 hour.ģ. Always subject to Priority E, 1 and 2 calls.Ģ. Notify a PPB supervisor when priority 3 calls are holding longer than 30 minutes and priority 4 calls holding longer than 1 hour.ġ. Dispatch Priority E, 1 and 2 calls immediately.ģ. Set and meet goals regarding the time from call receipt to dispatch of Priority E, 1 and 2 calls.Ģ.
Bureau of Emergency Communication (BOEC) Responsibilities:ġ. When the caller does become available, calls are reassigned the proper priority code.Ī. Priority 5 Calls (Delayed): Situations when the caller cannot immediately meet with the member. Priority 4 Calls (Routine): All other incidents.į. Priority 3 Calls (Expedite): Incidents which may include crimes in progress but does not involve an immediate danger to persons or property.Į. Priority 2 Calls (Immediate): In Progress incidents where there is the potential for physical injury or involves a major property crime.ĭ. Priority 1 Calls (Urgent): In Progress incidents when a life may be in immediate danger.Ĭ. Priority E Calls (Emergency): In Progress incidents which are life threatening.ī. DIR 763.00 Operational Condition (OPCON)Ī.DIR 741.00 Chemical and Biological Agents/Weapons.ORS 820.300 Emergency Operation of Emergency Vehicle.*This directive is currently under review*
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